Return Policy - FRSRGearShop
Return Window
All return requests must be submitted within 10 days of delivery. Returns requested after this period will not be accepted.
Refund Policy
Full refunds will be issued for the purchase price of returned items
Shipping costs are non-refundable and will be deducted from your refund
Original shipping charges paid at time of purchase will not be refunded
Customer is responsible for return shipping costs unless the item was defective or shipped in error
Eligible Returns
Items eligible for return must be:
In original, unused condition
In original packaging with all tags attached
Free from damage, wear, or alteration
Accompanied by original receipt or proof of purchase
Non-Returnable Items
The following items cannot be returned:
Items damaged by misuse or normal wear
Items without original packaging or tags
Personalized or customized products
Items returned after the 10-day window
How to Request a Return
Contact our customer service team within 10 days of delivery
Provide your order number and reason for return
Receive return authorization and shipping instructions
Package items securely and ship using provided instructions
Processing Time
Returns are processed within 5-7 business days of receipt
Refunds will be issued to the original payment method
Please allow 3-5 business days for refunds to appear on your statement
Contact Information
For return requests or questions, please contact:
Email: support@frsrgearshop.com
This policy is subject to change without notice. Please review current terms at time of purchase.